Social Awareness

Fraud Awareness and Prevention During the Pandemic

The lockdown at the beginning of March led to a 400% increase in scams, according to Action Fraud. To combat this, we are raising awareness and alerting customers in advance, making it harder for criminals to exploit the current lockdown measures.

Emerging Threat: Vaccination Scams

One of the top threats involves fraudsters sending phone calls, emails, or text messages to steal personal and financial details. These messages often contain links to fake NHS websites that request sensitive information, including personal and bank details, which criminals then misuse.

How to Stay Safe

The bank has issued several tips to help customers remain safe and secure, including recognizing common scams seen during the last national lockdown.

Key Fraud Prevention Tips

• Be wary of fake adverts on Google, Facebook, eBay, and Instagram.
• Shop online only on trusted websites and pay using MasterCard or VISA.
• Verify merchants by checking refund policies, contact details, and online reviews.
• Avoid sending money directly from your bank account to an unfamiliar seller.
• Never disclose personal or bank details to unsolicited callers, emails, or texts.
• Use unique passwords for your bank accounts and email.
• Educate family and friends, particularly those who might be vulnerable.

Current Scams to Watch Out For

1. Postal Delivery Scams

With the increase in online shopping, fraudsters are using fake DPD and Royal Mail emails to steal personal information.

2. Purchase Scams

Criminals exploit high-demand items by advertising fake products such as pets, gaming consoles, mobile phones, hot tubs, and camper vans. Always follow the payment advice on auction sites and avoid direct bank transfers.

3. Coronavirus Vaccination Scams

Fake messages claim to be from the NHS, asking victims to register for a vaccine by providing personal and bank details. These details are then used for fraudulent activities.

4. Coronavirus Tax Refund Scams

Fraudsters send fake emails, texts, and calls claiming you are entitled to a support grant or tax rebate. Their goal is to steal personal information and payment details. Report such emails to report@phishing.gov.uk.

5. Get-Rich-Quick Schemes

Scammers target individuals with false job offers, luring them into becoming money mules. Accepting money to process through your account can lead to serious consequences, including losing access to banking services and potential legal action.

To enhance online security, we are offering customers free Malwarebytes software for added protection.

Using Sustainable Development Goals (SDGs) for a Fairer Recovery

The UK government is being urged to use the United Nations Sustainable Development Goals (SDGs) as a foundation for a socially just and green recovery from COVID-19. The letter references a statement by the Prime Minister at the Financing for Development event on 28 May, calling for a "fairer, greener, and more resilient global economy" after the pandemic.

The Role of SDGs

According to the Business and Sustainable Development Commission, implementing the SDGs could create at least $12 trillion in business opportunities across 60 key market sectors.

Key Recommendations

The letter urges the government to integrate SDGs into recovery plans by:

• Prioritizing the most vulnerable and addressing societal inequalities.
• Building policies that promote a healthy planet and support the transition to net-zero emissions.
• Uniting all sectors to create a stronger and more resilient economy.

Endorsements and Support

The letter has been coordinated by the UK Stakeholders for Sustainable Development (UKSSD) and the UN Global Compact Network UK (GCN UK). It has received support from business leaders, environmentalists, and policymakers, including:

• Executives from Nestlé, Unilever, HSBC, Standard Life Aberdeen, and more.
• Filmmaker Richard Curtis (UN Sustainable Development Goals Advocate).
• Local government officials such as the Mayor of Bristol.

Expert Statements

“The COVID crisis has shown more than ever that we must work together to secure a better future. The Global Goals provide a common vision and a practical blueprint for collaboration.”

— Richard Curtis, UN SDG Advocate

“The pandemic presents an opportunity to address deep-rooted inequality and level up prosperity across the UK. Transitioning to a low-carbon economy will create jobs and drive economic growth.”

— Alison Rose, Chief Executive Officer

“The SDGs offer a framework for governments and businesses to build a sustainable future. Businesses must look beyond profit and adopt a wider social purpose.”

— Michael Izza, ICAEW Chief Executive

“The SDGs define a universal framework for recovery. With only 10 years left to achieve these goals, the government must act now to build a fairer, stronger future.”

— Steve Kenzie, UN Global Compact Network UK

The SDGs are part of the UN’s 2030 Agenda for Sustainable Development, offering a global blueprint for prosperity while ensuring a sustainable future.